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Andersen Sweeps JD Power

Renewal by Andersen Recognized by J.D. Power for “Highest in Customer Satisfaction with Window and Patio Door Manufacturer Brands”

Renewal by Andersen has been recognized three out of four years for “Outstanding Customer Satisfaction with Windows and Patio Doors”

COTTAGE GROVE, Minn (September 13, 2018) – Renewal by Andersen has been recognized for “Highest in Customer Satisfaction with Window and Patio Door Manufacturer Brands,” according to the J.D. Power 2018 Windows and Patio Doors Satisfaction Study. The company also achieved the highest score in the Operational Performance and Durability study factor. This is the third J.D. Power recognition in the last four years for Renewal by Andersen.

Says Paul Delahunt, President of Renewal by Andersen, “This ranking is an honor for everyone who works at Renewal by Andersen. At every touchpoint, from start to finish, our employees are dedicated to ensuring all of our homeowners have the best home improvement experience they’ve ever had. Being recognized for outstanding customer satisfaction by J.D. Power is a great achievement for the whole team.”

The J.D. Power Windows and Patio Doors Satisfaction Study, now in its 12th year,  measures satisfaction among customers based on performance in several factors. The manufacturer brand segment measures satisfaction among customers based on performance in three factors (in alphabetical order): appearance and design features; operational performance and durability; and warranty.

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. These capabilities enable J.D. Power to help its clients drive customer satisfaction, growth and profitability.

About Renewal by Andersen

Renewal by Andersen LLC is the start-to-finish window replacement division of Andersen Corporation, winner of the U.S. Environmental Protection Agency’s 2018 ENERGY STAR® Partner of the Year – Sustained Excellence Award. Renewal by Andersen offers a replacement process that includes an in-home consultation, custom manufacturing, and installation through one of the largest nationwide networks of window replacement specialists. For a complimentary in-home consultation, or to view more information about Renewal by Andersen visit www.renewalbyandersen.com.

*Renewal by Andersen received the highest score among manufacturer brands in the J.D. Power 2015 & 2018 U.S. Window and Patio Door Satisfaction Studies and the third highest score in the J.D. Power 2017 U.S. Window and Patio Door Satisfaction Study of customers’ satisfaction with their windows and/or patio doors purchase.. Visit jdpower.com

Media Contact:
Renewal by Andersen
Adam May
Adam.May@andersencorp.com
651.264.5006
Reviews

"We had originally had the installation scheduled for mid-August, but had mentioned if they could do it sooner, that would be great. A cancellation led to us getting our 7 windows replaced almost a month early. The crew, which started out as 2, Tyler and Robert, arrived at just about 8 AM. They got to work immediately, were courteous, professional and wasted no time getting to the project at hand. Later in the day, another crew showed up because they had fewer windows to install a block or so over and got finished early., Chris and Adam, and suddenly everything was in fast forward. The entire job was finished before about 4PM, I think. They cleaned up and we discovered that something may have been vacuumed up as they went along. I was amazed that they actually emptied the vacuum cleaner bag and we found the missing objects (part of a master model that had gotten knocked down as WE prepared for the windows to be installed.). The crew went above and beyond by looking for the small plastic parts in that vacuum cleaner bag. I know, when we are ready to replace the remaining windows, we will be calling on this same company! They are awesome, efficient and friendly, yet very professional. Very pleased with everything they did, and the windows are beautiful, and functional, and we can already feel a difference in the house."

Debra Bird

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